General Terms Of Sale

LaunchYourBiz
Last updated: May 15, 2026

These terms were written to be understood by everyone. If anything is unclear, reach out before you buy. We’re here to help.

Section 1   Parties and Scope

These General Terms of Sale (hereinafter the “Terms”) apply to any order placed on lancetonbiz.com by a client (hereinafter the “Client”) with LanceTonBiz inc., a corporation incorporated under the Canada Business Corporations Act (CBCA), with its registered office in Quebec (hereinafter “LaunchYourBiz”). These Terms use the masculine gender without any discriminatory intent; all references apply equally to persons of any gender.

By completing a purchase on the Platform, the Client accepts these Terms in their entirety. If you do not agree with these Terms, do not proceed with a purchase.

Section 2   Definitions

The following terms have the meanings set out below throughout these Terms.

“Package” means any legal or accounting service sold at a fixed price on the LaunchYourBiz platform, as described on the website.

“Engagement” means the service agreement formed between the Client and LaunchYourBiz at the time the purchase is confirmed, the scope of which is defined by the chosen Package.

“Designated Professional” means the lawyer, paralegal, or accountant who carries out the Package on behalf of LaunchYourBiz.

“Government Fees” means the duties and fees payable to a government authority (for example, the Registrar of Enterprises of Quebec or Corporations Canada) in connection with the execution of the Package. These amounts are indicated in the description of each Package.

“Platform” means the website lancetonbiz.com and its digital extensions.

Section 3   Nature of Services

LaunchYourBiz offers legal services and accounting support services, grouped into fixed-price packages accessible online. Informational content published on the Platform (articles, guides, descriptions) is provided for general information purposes only and does not constitute legal or accounting advice.

Legal services are carried out by lawyers who are members in good standing of the Barreau du Québec, acting as Designated Professionals mandated by LaunchYourBiz.

Accounting support services are carried out by in-house and subcontracted accountants working under the supervision of LaunchYourBiz. Unless otherwise expressly stated in the Package description, these services do not constitute professional accounting services within the meaning of the Act respecting Chartered Professional Accountants of Québec and are not provided by Chartered Professional Accountants (CPAs).

Each Package has a limited scope, as defined in its description on the Platform. Any service requested beyond that scope will be subject to a separate agreement and may result in additional fees. LaunchYourBiz does not provide general legal advice or court representation under these Terms.

Section 4   Free Orientation Call

Before any purchase, LaunchYourBiz offers you a free orientation call with a member of its client services team. The sole purpose of this call is to help you identify the Package best suited to your situation. It does not constitute legal advice, does not create a lawyer-client relationship, and does not create any contractual obligations for either party. Any legal questions will be addressed by a lawyer who is a member of the Barreau du Québec within the framework of the chosen Package. At that stage, the Designated Lawyer may, if your situation warrants it, recommend a modification or redirection to a different Package.

Section 5   Formation of the Agreement

The Engagement is formed at the time the Client completes a purchase on the Platform and receives an order confirmation by email. The Client becomes a client of LaunchYourBiz as of that moment.

By completing a purchase, the Client declares having read and accepted these Terms as well as LaunchYourBiz’s privacy policy. The Client also declares having provided accurate, complete, and truthful information. LaunchYourBiz reserves the right to refuse or cancel any order based on false or incomplete information.

The order confirmation sent by email to the Client constitutes the delivery of a copy of the contract within the meaning of the Consumer Protection Act of Quebec.

A contract formed electronically has the same legal value as a written contract on paper, in accordance with the Act to establish a legal framework for information technology of Quebec.

Section 6   Pricing and Terms of Payment

All prices displayed on the Platform are in Canadian dollars and are shown before taxes. GST and QST are added at the time of payment.

Full payment is due at the time of the order. Payment is processed securely through Shopify. LaunchYourBiz does not accept partial or deferred payments. Displayed prices include professional fees as well as applicable Government Fees, as indicated in the description of each Package.

Although LaunchYourBiz makes every effort to display accurate prices on the Platform, errors may occur. In such cases, LaunchYourBiz reserves the right to correct the price and cancel the order concerned, in which case the Client will be refunded in full and without administrative fees. The Client will be notified without delay.

Section 7   Trust Account

This section applies exclusively to legal Packages subject to the rules of the Barreau du Québec. Accounting support Packages are not subject to trust account requirements and are processed separately.

For legal Packages, the total amount paid by the Client, including Government Fees, is deposited in trust upon order confirmation. Government Fees are only disbursed at the time LaunchYourBiz submits the application to the relevant government authority. Professional fees are transferred from the trust account to LaunchYourBiz's operating account upon delivery of the Package to the Client, or as services are rendered, depending on the nature of the Package.

Section 8   Cancellation and Refund Policy

8.1   Cancellation Before Services Begin

You may cancel your Package within ten (10) days following order confirmation, provided the Designated Professional has not yet begun performing the services. In that case, LaunchYourBiz will refund the total amount paid, less an administrative fee of $60 (plus applicable taxes) per cancelled Package. Government Fees held in trust that have not yet been disbursed will be refunded in full, with no deduction.

Cancellation requests must be submitted in writing to admin@lancetonbiz.com within the above timeframe. The ten-day period begins on the day following receipt of the order confirmation email. The day of receipt is not counted in the calculation of the period. The tenth day is included.

8.2   Cancellation After Services Have Begun

Once the Designated Professional has begun performing a Package, that Package may no longer be cancelled and no refund will be issued for that Package. This policy applies because professional work is underway and LaunchYourBiz’s resources are committed.

8.3   Multiple Packages in a Single Order

If you have purchased multiple Packages as part of a single order, the cancellation policy applies independently to each Package. A Package that has not yet been started by the Designated Professional may be cancelled in accordance with Section 8.1, less an administrative fee of $60 (plus applicable taxes) per cancelled Package. A Package that has already begun cannot be cancelled.

8.4   Government Fees Already Disbursed

If Government Fees have already been disbursed to the relevant authority prior to a cancellation request, those amounts are non-refundable, regardless of the reason for cancellation.

8.5   Refund Processing

Refunds are processed within fifteen (15) business days following approval of the request, using the same payment method used at the time of purchase.

8.6   Chargebacks

If the Client disputes a payment with their financial institution or card issuer (a “chargeback”), the Client must notify LaunchYourBiz in writing within five (5) business days of filing the dispute. An administrative fee of $100 (plus applicable taxes) will be added to any amounts owed in the event of a chargeback. If the dispute is found to be unsubstantiated, LaunchYourBiz reserves the right to recover the amounts owed through any appropriate legal means.

Section 9   Execution of the Engagement

LaunchYourBiz undertakes to carry out each Package with the care and diligence required by applicable professional standards. Execution is entrusted to a Designated Professional according to the nature of the Package. A Package may not begin until full payment has been received and the Client has provided all required information.

Before any legal Package begins, an internal conflict-of-interest check is conducted. If a conflict is identified, LaunchYourBiz will notify the Client as soon as possible and determine the appropriate course of action, which may include assigning a different Designated Professional or providing a full refund of the Package. The choice of resolution rests exclusively with LaunchYourBiz.

If LaunchYourBiz makes an error in the execution of a Package, it will make all reasonable efforts to correct it promptly and at no additional cost to the Client. If correction is not possible, LaunchYourBiz may, at its discretion, refund all or part of the fees paid for that Package.

Section 10   Timelines and Availability

Timelines indicated on the Platform are provided for informational purposes only. Some Packages include an express option with a specific timeline as stated in the description. LaunchYourBiz does not make contractual commitments regarding firm deadlines, except where expressly stated otherwise in a Package description.

Designated Professionals are available Monday through Friday during standard business hours, excluding statutory holidays recognized in Quebec and Canada. Timelines may also vary depending on caseload, government processing times, or the Client’s availability to provide required information.

Section 11   Client Obligations

In order for LaunchYourBiz to properly carry out your Package, you agree to

1. provide accurate, complete, and up-to-date information at the time of your order and throughout the execution of the Engagement;

2. respond to requests from the Designated Professional within a reasonable time;

3. notify LaunchYourBiz without delay of any changes to your contact information or situation that may affect the Engagement;

4. not use LaunchYourBiz’s services for any illegal, fraudulent, or unlawful purpose.

LaunchYourBiz shall not be held liable for any delays, rejections, or consequences resulting from inaccurate information or from the Client’s failure to respond.

The Client acknowledges that the submission of false, inaccurate, or fraudulent information to government authorities in connection with the execution of a Package may engage their civil and criminal liability. LaunchYourBiz shall in no event be held liable for any consequences arising from such information

Section 12   Rejected Applications

If an application submitted to a government authority is rejected due to a reason attributable to the Client, including inaccurate information, a name already in use, or insufficient documentation provided by the Client, any fees related to a new application or correction of the file are entirely the Client’s responsibility. LaunchYourBiz will notify the Client of the rejection and of the steps required as soon as possible.

The registration of a corporate name by LaunchYourBiz on behalf of the Client does not constitute a guarantee against any subsequent objection, opposition, or challenge by a third party. The Client agrees to bear sole responsibility for the consequences of any such dispute and undertakes not to hold LaunchYourBiz liable for any resulting damages.

Section 13   Post-Engagement Corporate Obligations

LaunchYourBiz has no obligation to remind the Client of ongoing corporate obligations after the Package has been delivered. This includes, without limitation, annual filings with the Registrar of Enterprises, updates to the corporate minute book, annual returns to Corporations Canada, GST and QST filings, federal and provincial corporate tax returns, source deductions, or any other legal, fiscal, or regulatory obligation incumbent on the Client as a director, shareholder, or operator of their company. These obligations remain entirely the Client’s responsibility once the Package has been delivered.

Section 14   Communications

Exchanges between the Client and LaunchYourBiz take place primarily by email, at the address provided at the time of the order. Exchanges may also take place by telephone or video conference as needed. LaunchYourBiz may use text messaging solely to send notifications or reminders. No legal or accounting advice, instructions, or acts relating to the file may be validly communicated or received by text message.

The Client is responsible for maintaining a valid email address and checking their messages regularly. LaunchYourBiz shall not be held liable for any consequences arising from an invalid email address or messages left unread by the Client. Any notice sent by LaunchYourBiz to the email address provided at the time of the order shall be deemed received upon sending.

Electronic communications may, in rare cases, be intercepted or altered by third parties. LaunchYourBiz recommends that the Client use a secure connection when transmitting sensitive documents and advise LaunchYourBiz if they prefer an alternative communication method for confidential information.

Transactional communications relating to your file are distinct from informational or promotional communications. The latter are only sent to you if you have expressly consented to receive them, separately from your acceptance of these Terms.

Section 15   Professional Secrecy and Confidentiality

Information shared in connection with a legal Package is protected by professional secrecy as it applies to lawyers who are members of the Barreau du Québec. LaunchYourBiz and its Designated Professionals undertake to treat all Client information with the utmost confidentiality, in accordance with applicable professional and ethical rules.

Information shared in connection with accounting support services is also treated confidentially by LaunchYourBiz and its subcontractors, although it is not protected by professional secrecy in the legal sense applicable to lawyers.

Section 16   Intellectual Property

Documents and deliverables produced as part of a Package and delivered to the Client become the Client’s property upon delivery.

Templates, draft models, working methods, and technological tools used by LaunchYourBiz to produce those documents remain the exclusive property of LaunchYourBiz and may not be reproduced or used for any other purpose without LaunchYourBiz’s prior written consent.

All content on the Platform, including texts, images, logos, and interfaces, is protected by applicable intellectual property laws and remains the property of LaunchYourBiz.

Section 17   Legal Capacity

LaunchYourBiz’s services are accessible to adults aged eighteen (18) years or older. Minors may access the services only if they are emancipated or have obtained written authorization from their legal guardian. By completing a purchase, the Client declares either having reached the age of majority or satisfying one of the above conditions, and having the authority required to accept these Terms.

LaunchYourBiz reserves the right to cancel any order placed by a minor who does not satisfy the conditions set out in this section and to refund the amount paid, less the administrative fee of $60 (plus applicable taxes) incurred for processing the order, including transaction fees charged by our payment processor.

Section 18   Termination by LaunchYourBiz

LaunchYourBiz reserves the right to terminate an Engagement in the following circumstances: discovery of an insurmountable conflict of interest, transmission by the Client of false or fraudulent information, lack of cooperation by the Client, use of the services for illegal purposes, or any other legitimate ground recognized under the professional and ethical rules of the Barreau du Québec.

In the event of termination due to an insurmountable conflict of interest, the Client will be fully refunded for the services not yet performed, with no deduction of administrative fees.

In the event of termination for any other reason set out in this Section, the Client will be refunded the amount corresponding to services not yet performed, less an administrative fee of $60 (plus applicable taxes) per Package as well as any fees and services already engaged. Government Fees already disbursed are non-refundable.

Section 19   Limitation of Liability and Indemnification

Subject to applicable law, LaunchYourBiz makes no warranty, condition, or representation of any kind other than those expressly set out in these Terms. LaunchYourBiz expressly excludes any liability in connection with claims arising from the need to update services due to legislative changes occurring after delivery of the Package, misuse of the services by the Client, use of the services for unlawful purposes or in contravention of these Terms, or the Client's selection of an inappropriate Package for their situation.

LaunchYourBiz does not guarantee any particular legal, fiscal, or commercial outcome in connection with the execution of a Package. Designated Professionals undertake to provide services with care and diligence, in accordance with applicable professional standards. However, certain outcomes depend on decisions made by government authorities or third parties over which LaunchYourBiz has no control, and no guarantee can be given in that regard.

LaunchYourBiz's liability is limited to the total amount paid by the Client for the Package concerned. In no event shall LaunchYourBiz be liable for any indirect, incidental, special, exemplary, or punitive damages, nor for any loss of profits, loss of data, reputational harm, or other intangible losses arising from the use of the services, regardless of the cause. This limitation does not apply in the event of gross professional misconduct established in accordance with the professional and ethical rules of the Barreau du Québec, or any other competent professional authority depending on the nature of the service rendered. Nothing in these Terms shall have the effect of excluding or limiting any liability that cannot lawfully be excluded or limited under the laws applicable in Quebec and Canada.

The Client agrees to indemnify LaunchYourBiz, its officers, Designated Professionals, and subcontractors, and to defend them against any claim, proceeding, loss, damage, judgment, or expense, including reasonable legal fees, arising from the Client's acts, omissions, or breaches in connection with the use of LaunchYourBiz's services. This obligation applies notably in the following circumstances: malicious, abusive, or fraudulent use of LaunchYourBiz's services; non-compliance with these Terms by the Client; transmission of false, inaccurate, or misleading information by the Client; any business decision made by the Client based on the services rendered; or any dispute with a third party arising from the Client's acts or omissions in the operation of their business. This indemnification obligation survives the termination of the Engagement.

Section 20   Protection of Personal Information

The collection, use, and retention of your personal information are governed by LaunchYourBiz’s privacy policy, available on the Platform, and are compliant with the Act respecting the protection of personal information in the private sector (Québec) and the Personal Information Protection and Electronic Documents Act of Canada.

Section 21   Non-Waiver

LaunchYourBiz’s failure to enforce any provision of these Terms at any given time, or to exercise any right to which it is entitled, shall not constitute a waiver of that provision or right. LaunchYourBiz retains at all times the right to rely on all provisions of these Terms.

Section 22   Amendments to these Terms

LaunchYourBiz reserves the right to amend these Terms at any time. Amendments take effect upon publication on the Platform. The Terms applicable to a Package are those in force at the time the order is confirmed.

Section 23   Governing Law 

These Terms are governed by the laws of the province of Quebec and applicable federal laws of Canada.

Section 24   Dispute Resolution

The parties agree to make every effort to resolve amicably any dispute, claim, or disagreement arising from these Terms or relating to their interpretation, performance, or termination. The party wishing to initiate this process shall notify the other party in writing. The parties shall then have fifteen (15) days to reach a settlement.

If an amicable settlement cannot be reached, the parties agree to participate in good faith in a mediation process comprising at least one session with a jointly chosen independent mediator. Mediation costs shall be shared equally between the parties, unless otherwise agreed in writing.

Any dispute not resolved through mediation shall be submitted exclusively to the competent courts of the judicial district of Montréal, to the exclusion of any other forum. However, if the Client is acting as a consumer within the meaning of the Consumer Protection Act of Quebec, they retain the right to bring their claim before the court of their domicile.

Section 25   Force Majeure

LaunchYourBiz shall not be held liable for any delay or failure to perform its obligations where such delay or failure results from a force majeure event, meaning any unforeseeable, irresistible, and external event beyond its reasonable control, including, without limitation, major technological failures, cyberattacks, natural disasters, epidemics, strikes, government decisions, or any other circumstance reasonably beyond LaunchYourBiz’s control. In such a case, LaunchYourBiz will notify the Client as soon as possible and the parties’ obligations will be suspended for the duration of the event. If the force majeure event extends beyond thirty (30) days, LaunchYourBiz reserves the right to terminate the Engagement and to refund the Client for services not yet performed, less an administrative fee of $60 (plus applicable taxes) per Package as well as any fees and services already engaged, without any further indemnity being owed to LaunchYourBiz.

Section 26   General Provisions

The Client may not assign, transfer, or delegate any of their rights or obligations under these Terms to a third party without the prior written consent of LaunchYourBiz, which may be granted or withheld at LaunchYourBiz’s sole discretion. LaunchYourBiz reserves the right to assign these Terms, in whole or in part, to any affiliated entity or in connection with a merger, acquisition, or sale of its assets, without the Client’s consent, provided the Client is notified in writing.

The headings and titles of the sections in these Terms are inserted for reference purposes only and shall in no way affect the interpretation of the provisions contained therein.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be deemed amended to the minimum extent necessary to make it valid, in keeping with the original intent of the parties.

Any Client has the right to receive these Terms and any related contractual documents in the French language.

The French version of these Terms constitutes the official version and shall prevail in the event of any discrepancy with any version in another language.

These Terms, LaunchYourBiz’s privacy policy, and the description of the chosen Package constitute the entire agreement between the Client and LaunchYourBiz. They supersede all prior agreements or communications between the parties relating to the subject matter hereof.

Questions about our terms? Reach out before you buy at admin@lancetonbiz.com. Our team is here to walk you through anything you need.